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Frequently Asked Questions
Please read our complete FAQ before sending us a message.
Can I get ____ in prescription?
Simply use Eyesports search bar to search for your desired product. We offer many popular eyewear brands, such as Oakley, Ray-Ban, 100%, 7Eye, etc.. If we offer your desired eyewear in prescription, this will be
visible in the options on the product page.
How much does ____ in prescription cost?
As above, prices for available prescription lens options are visible on the product page. Simply click through options to see the relative pricing.
What are the delivery charges for orders from the Online Shop?
Prescription Orders are free over $100, Australia-wide
Can I try some frames on?
We offer a try-on service for a large range of our products - this is very helpful for the ball sports goggles. For a small fee, we can send out up to 4 frames for you to try on, with a ready-to-ship return postage label.
Please note that we do not provide the try-on service for ready made swimming goggles.
Which payment methods are accepted in the Online Shop?
We accept Paypal, AfterPay and Stripe payments
How long will delivery take?
Orders are processed via Australia Post Express Post. Some products are 'made to order' and may take a few more weeks than other products. Please see individual product descriptions for more information.
How secure is shopping in the Online Shop? Is my data protected?
We use bank-grade encryption HTTPS on our website for all contact forms.
Payments are processed securely through Paypal or Stripe.
What exactly happens after ordering?
Orders are received and lenses are ordered as soon as possible (same business day). Your order is usually shipped within 2-6 weeks, depending on lens types. Tracking numbers are available upon request.
